Privacy notice

What this notice covers

This notice explains how Deccan handles information you submit through this website when you request a freight quote, plan an international move, use a contact form, or ask us to respond to a question.

Information we collect

We may collect your name, company, email address, telephone number, shipment route, cargo or household-goods details, timing, dimensions, weight, service needs, and the notes you choose to provide.

Please do not send passports, banking details, payment-card information, customs documents, or other sensitive records through a general website form.

How we use it

We use the information to understand your request, identify missing details, prepare or coordinate a quotation, communicate with you, and improve the usefulness and security of the website.

Who may receive it

We may share the minimum necessary information with website and email service providers and, when needed to evaluate your route, with qualified carriers, movers, customs professionals, warehouses, protection providers, or destination partners. Their own terms and privacy obligations may apply.

Service providers

Form submissions are protected by Google reCAPTCHA, which may process device, browser, and interaction data under Google's Privacy Policy and Terms of Service. Enquiry details are delivered to Deccan through our email provider. Providers may process information only for those purposes and subject to appropriate safeguards.

Retention and security

We retain request information only for as long as reasonably needed for the enquiry, service relationship, legal obligations, dispute prevention, and business records. No internet transmission is completely risk-free, so use the secure document channel provided by a Deccan specialist for sensitive records.

Your choices

You may ask about, correct, or request deletion of information associated with a website enquiry, subject to legal and operational retention requirements. Contact Deccan using the details on the contact page.